Frequently
Asked Questions
Everything you need to know about classes, bookings, and memberships.
Not at all. Our classes are designed for all fitness levels, including beginners. Our instructors will guide you throughout the session.
Choose from three signature formats: Sculpt & Glow for full body sculpting, Booty Sculpt for lower body strength, and Hot Mobility for flexibility and recovery.
Hot Infrared Pilates combines Pilates-based movement with infrared heat technology in a heated room (approximately 38°C). The heat helps improve flexibility, circulation, recovery, and overall workout performance.
Most healthy individuals can safely participate. However, heated classes may not be suitable for pregnant individuals or those with certain medical conditions. If you have any health concerns, please consult your doctor before attending.
You can view the schedule and book directly through our website. An active class pack or membership is required before booking.
Yes. To avoid penalties, cancellations must be made at least 4 hours before the scheduled class. Late cancellations may result in the loss of class credit.
If you arrive more than 10 minutes after the class has started, entry may not be permitted and your booking may be forfeited.
No shows may result in the loss of class credit or applicable fees according to your package or membership policy.
No. All purchases, including class packs and memberships, are non refundable.
Yes. All class packs and memberships have an expiration period starting from the first booking date, depending on the package purchased.
No. Classes, packages, and memberships are non transferable and cannot be shared with others unless otherwise stated.
No. Memberships and credits are intended solely for the registered member.
Yes. If a class reaches capacity, you may join the waitlist. If a spot becomes available, you’ll be automatically booked and notified.
Still have questions?